Visual Instructions

Do you have a Nightmare to Share?

by wp-admin on May.20, 2009, under Measuring Impact

Most instructions waste my time and are cumbersome or misleading.  I’m a visual learner, but you might have other preferences.  Maybe you like certain instructions or have a better idea.  I’d like to hear your experiences as it relates to the instructions.

For example, I replaced a Garbage Disposal and my dishwasher started leaking on the floor (because I failed to remove the drain plug on the disposal unit).  I assumed I needed a new dishwasher or pump.  After 2 hours of removing the dishwasher, I realized it was the disposal – my mistake!  Anyone have this problem?

I didn’t follow the directions because they were so difficult to follow – multiple languages in columns, fine print, and no illustration to show the plug.  My problem is that I ignore instructions because I want to get done.  If instructions were only quick and easy to follow… that’s where I’m headed.

How do you like your instructions?  What’s your horror story, and how did it change your decision making for next time?


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